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Teeth Whitening Claims

If you think you have suffered physically or psychologically as a result of negligence during teeth whitening treatment, we can help you claim compensation.

Cosmetic Surgery Solicitors was the first legal practice established in England and Wales specialising in cosmetic surgery negligence. As such, over the years, we have developed an unrivalled expertise in this area of the law, leading to us recovering over £3 million in compensation for our clients to date.

Our team of specialist solicitors, led by industry leader Michael Saul, will give you the best possible chance of recovering the compensation you deserve. This can help to contribute towards restorative treatment, if required, and lessen the financial burden on you by paying back the money you spent on the procedure.


To speak to us about your circumstances and get advice on whether you’re entitled to a claim, get in touch with us today. Call 0800 634 0285, or arrange for us to call you back by using our online contact form.

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Teeth whitening explained

Over the last few years teeth whitening has become one of the most popular forms of cosmetic dentistry, as clients strive for that Hollywood smile.

The process involves bleaching a patient’s teeth in order to lighten the colour. While procedures range from brushing to bleaching and lasering, teeth whitening should only be performed by a qualified dentist, or dental practitioner.

Although this may seem like a straightforward procedure, if teeth whitening isn’t carried out properly, it can cause permanent damage to the natural surface of each tooth.

External bleaching

External bleaching is the more common procedure of the two. The dentist makes rubber mouth trays to fit the teeth and the gums are protected with a rubber shield before dental whitening gel is applied on the outer surfaces of the patient’s teeth. Laser or power bleaching may also be used for external teeth bleaching. After the gel has been placed on the patient’s teeth, a laser, which reacts with the gel, is used to speed up the whitening process.

Internal bleaching

Internal bleaching, however, is only for patients who have had root canal treatment. The procedure involves putting the teeth whitening product inside the patient’s tooth, rather than outside. The dentist drills a hole in the tooth and puts the teeth whitener into the hole before sealing it with a temporary filling and leaving the teeth whitening solution inside the tooth. About a week later the temporary filling and teeth whitener are taken out and the hole is filled in with a tooth-coloured filling.

How can teeth whitening go wrong?

Dental procedures such as teeth whitening usually proceed without any distressing consequences. However, when it goes wrong, it can leave the patient suffering from substantial pain and ongoing difficulties.

We have detailed some of the most common signs of dental negligence relating to teeth whitening below:

Sensitive teeth: Due to the strength of the bleaching chemicals used in teeth whitening, there is a risk that the enamel of your teeth can become eroded. This will lead to painful sensitivity in the teeth, especially when irritated by cold, hot or sweet food and drink.

Chemical burns: Chemicals used for teeth whitening, such as carbamide peroxide, hydrogen peroxide and malic acid can react dangerously in the mouth, and lead to severe chemical burns.

Bleached effect teeth: The concentrations of bleaching chemicals involved in teeth whitening are highly significant. Even slight miscalculations can lead to an over-bleached effect, indicated by extremely bright whitening.

Making a claim for compensation

Cosmetic Surgery Solicitors makes claiming compensation as simple as possible, because we have the expertise and experience that comes with being the industry leaders.

We have a 95% success rate on cases we have pursued after obtaining medical evidence, which means we will put you in a great position to recover the compensation you deserve.