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If you have suffered emotionally, physically or financially due to cosmetic surgery negligence, it is important to feel comfortable in coming forward to seek compensation.

Below, we detail the claims process to give you the information you need to alleviate any or all concerns you may have about making a claim following a cosmetic surgery or cosmetic procedure gone wrong. If you have any further questions about about the process, read our FAQs or get in touch with us today to find out if we can take on your case on a no-win, no-fee basis.

Call us on 0808 274 6721 or fill out an online enquiry form for a call back.


1. Get in touch with Cosmetic Surgery Solicitors on 0808 274 6721 or fill out an online enquiry form for a call back.

2. We will assess your case to find out if we can take it forward for a claim

3. If we decide to pursue the case, we will then review your clinical records

4. An independent, specialist plastic surgeon will meet you to discuss your surgery or procedure and prepare a report

5. We may then get a psychologist’s report to give us more information as to the psychological and emotional damage you have suffered

6. With these reports, we decide how much compensation we think you will be entitled to

7. We then may then take steps to make an offer to the surgeon or their insurers with a detailed Letter of Claim. This gives official notice that court proceedings may be brought against the recipient.

8. Once they have received the Letter of Claim, the insurers of the doctor or clinic have four months to respond

9. If the claim remains unresolved at the end of that four-month period, which is called the ‘protocol period’, we will then begin court proceedings


When you bring a claim for cosmetic surgery negligence, it is required for the claimant to prove two different points:

1. That the surgeon failed to carry out their responsibilities - this is known as ‘negligence'. Negligence means that the care your surgeon gave you during your treatment was below standard for what could be expected of a reasonably competent and skilful surgeon and that you were not treated in a way that you could reasonably have expected.

2. That this negligence by the surgeon has caused the suffering you’re now enduring. This is characterised as ‘avoidable harm’. ‘Avoidable harm’ simply means harm caused by negligence that you would have otherwise avoided.


It is important to note that if there is a successful result, the financial outcome should include compensation for the difference your surgery has made to your quality of life, as well as the physical and emotional difficulties you have suffered.

In addition, we can help you recover any financial costs you have incurred including loss of income due to the consequences of the clinical negligence as well as surgery to correct the botched cosmetic procedure.

To date, we have successfully secured over £4 million in compensation for our clients.

Read our case studies page to find out more.

Contact us today

If you have experienced problems following eyelid surgery and think they are the result of negligence, you may be entitled to make an eyelid surgery claim for compensation. Talk to our expert cosmetic surgery negligence team today. Call 0808 273 2903 or request a callback by completing the contact form.

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Mike Saul


Michael Saul is a partner at Cosmetic Surgery Solicitors, where he brings his extensive specialist legal expertise and passion for helping people to the forefront of his work. With a proven track record of success in cosmetic surgery negligence cases, Michael has dedicated his career to providing clients with the highest level of representation and achieving favourable outcomes.

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