THE CLAIMS PROCESS EXPLAINED
If you have suffered emotionally, physically or financially due to cosmetic surgery negligence, it is important to feel comfortable in coming forward to seek compensation.
Below, we detail the claims process to give you the information you need to alleviate any or all concerns you may have about making a claim following a cosmetic surgery or cosmetic procedure gone wrong. If you have any further questions about about the process, read our FAQs or get in touch with us today to find out if we can take on your case on a no-win, no-fee basis.
THE CLAIMS PROCESS
2. We will assess your case to find out if we can take it forward for a claim
3. If we decide to pursue the case, we will then review your clinical records
4. An independent, specialist plastic surgeon will meet you to discuss your surgery or procedure and prepare a report
5. We may then get a psychologist’s report to give us more information as to the psychological and emotional damage you have suffered
6. With these reports, we decide how much compensation we think you will be entitled to
7. We then may then take steps to make an offer to the surgeon or their insurers with a detailed Letter of Claim. This gives official notice that court proceedings may be brought against the recipient.
8. Once they have received the Letter of Claim, the insurers of the doctor or clinic have four months to respond
9. If the claim remains unresolved at the end of that four-month period, which is called the ‘protocol period’, we will then begin court proceedings
WHAT WE MUST PROVE
When you bring a claim for cosmetic surgery negligence, it is required for the claimant to prove two different points:
1. That the surgeon failed to carry out their responsibilities - this is known as ‘negligence'. Negligence means that the care your surgeon gave you during your treatment was below standard for what could be expected of a reasonably competent and skilful surgeon and that you were not treated in a way that you could reasonably have expected.
2. That this negligence by the surgeon has caused the suffering you’re now enduring. This is characterised as ‘avoidable harm’. ‘Avoidable harm’ simply means harm caused by negligence that you would have otherwise avoided.
WHAT DOES THE COMPENSATION INCLUDE?
It is important to note that if there is a successful result, the financial outcome should include compensation for the difference your surgery has made to your quality of life, as well as the physical and emotional difficulties you have suffered.
In addition, we can help you recover any financial costs you have incurred including loss of income due to the consequences of the clinical negligence as well as surgery to correct the botched cosmetic procedure.
To date, we have successfully secured over £4 million in compensation for our clients.
Read our case studies page to find out more.