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If you have suffered as a result of negligent Botox injection treatment, the team of experts at Cosmetic Surgery Solicitors is here to help you claim the compensation you deserve. We will ensure the process is as simple and stress-free as possible, whilst working to help you get back on track following a negligent procedure.

As the very first legal firm in England and Wales specifically dedicated to helping victims of cosmetic surgery negligence, we are expertly placed to guide you through the claims process from start to finish. We understand the distress that can arise from a botched procedure and we are committed to helping you to secure the compensation you are entitled to.

We have a success rate of over 95% on the claims we have pursued for our clients after obtaining medical evidence, and have consequently secured over £4 million in compensation. 

Talk to us today about making a botox compensation claim by calling 0808 159 3859, or request a callback from the team using our online enquiry form. We handle cases on a no win, no fee basis.


Botox is administered by diluting botulinum powder in saline and injecting it directly into neuromuscular tissue. Around 12-20 injections are given in the vertical lines between the eyebrows and the crow’s feet wrinkles around the patient’s eyes. The procedure takes about 30-45 minutes.

Botox works by blocking the release of the neurotransmitter acetylcholine - the chemical messenger that tells muscles to contract. Over time, the nerves gradually rebuild the ability to release the chemical messenger and the muscles eventually regain their ability to function. The effects of botulinum toxin injections last for between two and six months.

The Botox toxin is also sometimes injected into the neck, the jaw and the armpits to treat excessive sweating.


Despite the increasing popularity of Botox, the number of instances where a Botox treatment goes wrong, leaving the patient in significant distress, is rising.

In most cases, the injections work perfectly well and the patient’s desired outcome is achieved. However, when a treatment goes wrong, serious difficulties can ensue for the victim.

Indications of negligent Botox injections can be severe and include:

  • Facial disfigurement - scarring, bruising or drooping of features
  • Difficulty breathing
  • Difficulty eating
  • Headaches


If you choose to let us help with your claim, you will receive the backing of solicitors who specialise in cosmetic surgery negligence. That expertise has enabled us to recover millions of pounds of compensation for our clients, and to understand their experiences when recovering after botched procedures.

This compensation has offered peace of mind to our clients, and paid for necessary restorative treatment that they would otherwise have had to pay for themselves.

We are known for working quickly and with sensitivity. Here is what one client said recently about our service:
“I am writing to say a massive thank you for your help when I most needed it. I thank you for the total consistency with fighting my case, and especially making me feel comfortable when I lacked confidence in myself, which gave me the strength to proceed knowing that I was not to blame.”

To read more testimonials from our clients, visit this page.


How much compensation can I get from a Botox claim?

When making a cosmetic surgery compensation claim on your behalf, we will aim to secure two types of compensation for you: general and special damages.

General damages take into consideration the pain and suffering - including psychological harm - that your surgeon’s negligence caused you. Special damages are calculated based on any costs that you incurred due to your injury, including money spent on medical care and support, and lost wages if you were unable to work while you recovered.

 The amount of compensation you will receive for a successful Botox compensation claim can vary considerably depending on these factors. Your solicitor will be able to give you an estimate of how much you may be able to claim based on the nature of your injury and the expenses you have incurred. Learn more about how cosmetic surgery compensation is calculated.

Am I eligible to make a Botox compensation claim?

You will be eligible to make a Botox compensation claim if your surgeon acted with negligence that caused a problem with your procedure or led to your suffering.

Like every medical professional, your surgeon has a duty of care to their patients. This holds them to standards set by the UK government. If your surgeon's standard of care fell below these standards, it is likely that they acted negligently. Proving this is the first part of eligibility for a Botox negligence claim.

Secondly, you must prove that you suffered avoidable complications directly due to your surgeon's negligence. This is called proving 'causation', and it can be evidenced by any physical injury, psychological trauma or financial losses you incurred. During your Botox injury claim, your solicitor will consider how these factors had an effect on your life and how much compensation you will need to pay for to get the care and support you require to make a recovery.

To find out whether you are eligible to claim compensation for a Botox injury due to negligence, call us as soon as possible. We will discuss your situation and inform you of whether you can claim, what your chances of success are and how much compensation you may be able to claim.

Can I make a claim for Botox compensation if I am unhappy with the results of my procedure?

To make a claim for clinical negligence, you must be able to prove that you were treated with substandard care and that you were caused harm in some way, either due to physical harm, psychological trauma or in financial losses due to not being able to work. You will not be able to make a Botox treatment claim because you are unhappy with the results of your procedure.

Are there time limits on Botox compensation claims?

You will have three years from the date of the event where you experienced negligence to make your Botox compensation claim. You should contact us as soon as you are healthy enough to do so, so we can start to gather evidence and build your case. The sooner we can begin this process, the better chance you will have of success with your compensation claim.

What is the process of making a Botox compensation claim?

The first step in making a cosmetic surgery claim is to call us. We will discuss your situation and outline the best course of action. From there, we will gather evidence about the circumstances of your case that will allow us to prove the negligence you experienced in court.

During this time, we will help you to find any medical care you require so you can start your recovery while we work on your case.

Once we have gathered substantial evidence, we will approach the opposing party and inform them that a compensation claim is being made against them. At this point, they may either choose to settle and negotiate with us to reach a fair compensation sum, or they will dispute the claim.

If the other party disputes the compensation claim, court proceedings will ensue. We will represent you throughout these proceedings, presenting our argument and evidence to the court. If we are successful, the court will usually rule that the opposing party must pay your compensation amount and your legal fees. 

You can then use these finances to pay for any medical care and support you paid for during your recovery, or any that you need in the future as a result of your injury. This includes psychological care.

What is Botox?

The Botox substance is a toxin made from a type of bacteria called clostridium botulinum. It is used in a number of medical supplies to help treat chronic migraines and certain muscle issues, including spasms and cerebral palsy. It also has a use for removing wrinkles on the forehead area through being injected under the skin. It is generally a safe substance, but it is always used in very small doses and excessive usage could be dangerous.

How can a solicitor help me with botched Botox treatment?

An expert plastic surgery solicitor from Cosmetic Surgery Solicitors will be able to support you throughout the entire process of making a compensation claim. We will work to get you the compensation payout that you need and deserve from the get go.

When you call us, we will discuss your situation, and will do our best to inform you as to whether you will be able to make a claim, and what your chances of success are, how much you may be able to claim, and what you will need to do next.

In most cases, we will be able to gather the necessary evidence for you. However, we will facilitate medical professionals to provide statements to support your claim, and you may need to be present so they can get a good idea of your circumstances.

Once we have a strong case, we will present it to the negligent party, communicating with everyone involved on your behalf and keeping you informed of the progress.

In many cases, claims can be settled without court proceedings being necessary, and we will always strive to achieve this. However, if the negligent party disputes the claim, court proceedings will be necessary. Do not worry - you will not be required to appear in court. Instead, your solicitor will represent you, presenting your evidence as an argument for why you deserve compensation.

What sort of evidence will I need to claim Botox compensation?

First, do not worry about how you will gather evidence for your claim - your solicitor will identify this for you and will be able to collect most of it on your behalf. You may be required to provide some statements or consult with a medical expert, but we will arrange this for you so it is as stress-free as possible, allowing you to focus on your recovery.

The key forms of evidence that we will collect to support your case include:

  • Medical reports from an independent medical assessment, such as from your GP, and psychological reports from a therapist
  • Witness statements from your family and friends, or other people who may have witnessed your struggle with the results of your Botox procedure
  • Photographs of your Botox injuries
  • Financial reports that show your earnings and expenses

What types of injuries can stem from negligent Botox treatment?

Botched Botox treatment may result in a number of injuries that may cause physical pain or lead you to feel anxious or depressed about your appearance. These include:

  • Headaches
  • Blurred or impaired vision
  • Paralysis of facial muscles
  • Allergic reactions
  • The inability to talk
  • Emotional distress

If you are suffering from any of these issues and believe it could be due to the negligence of your cosmetic surgeon, speak to our team today to find out what you may be able to do.

How much does it cost to make a compensation claim?

We work on a no win, no fee basis.

No win, no fee means that you will not be required to pay our legal fees if we are not successful in claiming compensation for you.

If your case is successful, the other party pays our basic fees on top of and separately from your compensation, though you are responsible for our success fee which cannot exceed 25% of your compensation.

Other charges may also apply which we will discuss with you before you start your claim.

How can I begin my Botox injury claim?

To begin your claim, simply call us today to discuss your situation. You have three years to bring your claim forward, but the sooner you do, the easier it will be to gather evidence, meaning you may have a higher chance of success.


To speak to us about making a claim, call 0808 231 6370 and we’ll be happy to discuss your circumstances and options with you. Alternatively, you can arrange for us to call you back by leaving your details via the online contact form on this page.

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